FAQ

Frequently Asked Questions
"Lavish stones that add value"

Why choose travertine?

o  Stay cool underfoot even in direct sunlight
o  Calibrated and rectified with 1mm tolerance for easier installation
o  High co-efficient of friction for a non-slip surface
o  Freeze-thaw compatible in all climates
o  Twice the strength of concrete
o  No maintenance (no need to seal or coat when dry-set)
o  Does not scuff or degrade
o  Timeless Beauty - great looking even after years of use!
o  The travertine is a natural resource and absolutely gorgeous!

Who handles the installations and maintenance?

o  We only supply the product to our consumers.

Is it normal to observe color and shade variations in the same set of a product?

o  We pay close attention to consistency, however our selections are products of nature and
           they are subject to variations in shade and calibration.

How do I make a purchase? (3 simple steps)

o  Choose the size and pattern
o  Choose the quantity and color
o  Call and place the order

(The order will be shipped directly to your location from Ft. Lauderdale)

How about the shipping charges?

o  Our company has nationwide trucking connections which enable us to negotiate great
   delivery rates for our consumers.  We can directly deliver to your job site if necessary; just
   inform us on the location of your choice.

What are my payment options?

o  Checks (Company's Check Only)
o  Credit Cards (Visa, MasterCard, and American Express)

How soon consumers can expects to receive an order?

o  Most orders are filled as they are received.  The lead time for special orders are 8-10 weeks


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